Billing Terms and Conditions

This website is operated by Weihai Cheng Ge Ecommerce Co., Ltd. (company uniform social credit code is 91371002MA3T5HMQ5P), doing business as outequippro. Throughout this policy, the terms "we", "us" and "our" refer to outequippro.

Acceptance of Terms

By purchasing any product or service from outequippro, you signify your agreement to these Billing Terms and Conditions. We reserve the right to modify these terms at any time. Any such modifications will be made evident on this page, and your continued use of the site indicates your acceptance of the revised terms.

Pricing and Payment

All prices listed on our website are in U.S. dollars, and all payments must be made in this currency. Prices may change at our discretion and without notice. We accept payment exclusively via PayPal. However, customers who do not have a PayPal account can still pay using a credit card through PayPal's secure payment processing system. By submitting your payment information, you authorize us to charge the provided payment method immediately upon order confirmation.

Shipping and Taxes

We offer free shipping on all orders within the U.S. The estimated delivery time and tracking information will be provided upon order confirmation. In the event of delays or unforeseen circumstances impacting shipment, we will do our best to inform you. As all orders are shipped from our U.S. warehouse, there are no import taxes or related fees imposed on customers. 

Refunds and Cancellations

We accept returns and exchanges within 30 days of delivery. To be eligible for a return or exchange, the product must be returned in its original condition and packaging. If the return is initiated by the customer due to reasons such as no longer needing the item, ordering the wrong item, or dissatisfaction with a non-defective product, then the customer is responsible for the cost of the return shipping label. If the return is due to a mistake on our part, such as shipping the wrong item or a defective product, we will cover the return shipping costs by emailing a prepaid shipping label to the customer. We do not charge a restocking fee on returned items. 

Customers can cancel their order before it is shipped. If the order has already been shipped, we will be unable to cancel it. For such cases, please refer to our return and exchange policy.

Additional Costs

Please note that your bank or credit card company may impose additional fees on your transaction, including currency conversion fees. These charges are your responsibility. We advise that you contact your bank or credit card company for further information.

Order Confirmation

Upon receipt of your order, we will send an email confirmation containing your order number and purchase details. Please review this information carefully and contact our customer service immediately if you identify any discrepancies.


We prioritize the security of your personal data. We employ various security measures, including Secure Socket Layer (SSL) encryption technology, to safeguard your personal information. This technology ensures that your data, including payment and personal information, remains secure when placing orders or accessing your account. Access to your personal information is strictly limited to a selected number of individuals who have specific access rights and are required to keep the information confidential.

Changes to Billing Terms

We reserve the right to revise these Billing Terms at our discretion and at any time. We will notify you of any changes by posting the new Billing Terms on our website or via email. Your continued use of our services following the posting of such changes will constitute your acceptance of these changes.

Contact Us

If you have any questions about our Billing Terms and Conditions, please reach out to us at or +8613287856762.